Privacy Policy

At Tourism Cares, we value your privacy and are committed to protecting your personal information. The following Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or when you interact with us through any of our software applications online (collectively known as “Services”). By visiting or using any of the Services, you are accepting the practices described in this Privacy Policy. If you disagree with any of the terms herein, please immediately discontinue the use of the Services. 

1. Information We Collect: 

  • Personal Information: When you visit our website or engage with us online, Tourism Cares and its service providers, may collect personal information such as your name, email address, postal address, phone number,  We may also collect information about you from other public online and offline sources, such as public databases, social media, or information published in online or print media.  

  • If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy 

  • Usage Information: We may also collect non-personal information about your interactions with our website and Services, such as the pages you visit, the links you click, and the duration of your visit. Tourism Cares and its service providers may collect other information in a variety of ways, including: 

  • Cookies: We use “cookies” and similar technology to obtain information about your visits to the Services — both individually and in an aggregated form. Cookies are pieces of data placed on your device when you visit the Services that help us recognize you when you come back to the Services.  

  • Pixel Tags: We use pixel tags and other similar technologies to, among other things, track the actions of users of the Services, measure the success of our advertisements and marketing campaigns, and compile statistics about use of the Services and response rates. 

  • Third-Party Web Analytics Services: We also use Google Analytics, which uses cookies and other, similar technologies to collect information about usage of the Services anonymously and reports trends, without identifying individual visitors. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. 

  • Email Tracking: We collect information about your interactions with email messages sent via HubSpot, such as the links clicked on and whether the messages were opened or forwarded. 

2. How We Use Your Information: 

  • We use the information we collect to provide you with the services you request, process donations, communicate with you about our programs and events, and improve our website and services. 

  • We may also use your information to send you promotional emails about our programs, events, and fundraising efforts, but you can opt out of these communications at any time within our email communications or by contacting us directly at info@tourismcares.org.  

3. How We Share Your Information: 

  • Tourism Cares does not obtain or keep any credit card information. All payments are processed with vetted and secure payment processors. 

  • We may share your information with third-party service providers who help us manage our website and/or communicate with you. 

  • We may also share your information when required by law or to protect our rights or the rights of others. 

4. Your Choices: 

  • You can choose not to provide certain personal information, but this may limit your ability to access certain features of our website or participate in our programs. 

  • You can opt out of receiving promotional emails from us by following the instructions provided in the email or by contacting us directly at info@tourismcares.org. 

5. Security: 

  • We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. 

  • This website takes every precaution to ensure the security and confidentiality of our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. 

  • We also do everything in our power to protect user information offline. All of our users’ information, not just the information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are authorized to access to personally identifiable information.  

  • All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are housed in a secure password protected environment.  

  • We retain data only as long as necessary to fulfill the purpose for which it was collected. 

6. Children's Privacy: 

  • Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. 

7. Removal of data 

  • In the event you desire for us to delete your personal information we may have stored, you may contact us at info@tourismcares.org.  We will make our best efforts to comply with such requests within 30-60 days depending on the complexity of the actions necessary to comply with the request.  

8. Cross-Border Transfer 

  • The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and, by using the Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country. 

9. Changes to This Policy: 

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect when posted. 

9. Contact Us: 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@tourismcares.org. You can also send a letter to: 

Tourism Cares 

95 Washington Street #104-114 

Canton, MA 02021