Meaningful Travel Summit with Norway

Tourism Cares' 2023 Global Meaningful Travel Summit April 18 - 23, 2023

A Partnership with Innovation Norway and USTOA’s Sustainability is Responsibility (SIR) Event

The Tourism Cares 2023 Global Meaningful Travel Summit in Norway brough our collective impact work to the Norwegian Arctic, a fragile environment threatened by climate change. Like so many destinations around the world, tourism in the region is balancing how to profit from its pristine wilderness without ruining it. Norway is also home to roughly 40,000 Sami people who represent the largest and most vibrant Indigenous population in Europe. With a rich ancestral history of ancient sounds, traditional handicrafts, and a long-standing reindeer culture, the Sami are finding ways to co-exist with new technology and a modern way of life across Norway.

Our Objectives

In partnership with Innovation Norway, this Summit immersed participants in ways to progress their sustainability journeys - through multi-sector collaborations showcasing climate action strategies, learnings from the Sami people, and practical tools for sustainable destination management.

Through the lens of Norway’s “Nordic” method, the Summit examined how more progress can be made on sustainable product development, investments in stakeholder engagement, and adaptation in a changing environment.

Economic, social, and environmental aspects of sustainable tourism development must include the interests of all stakeholders, including Indigenous people, local communities, visitors, industry, and government, for all to prosper. Each one of us working in every corner of the world has a critical role to play, and the Norway Meaningful Travel Summit worked to take the theoretical to the practical.

Our Takeaways

1. Sustainability requires a "Cathedral Thinking" mindset.
Even though we won't see the end result, we know this work is important and though it takes incredible time and energy, we must push through between leaps of progress. The role of a champion is to close the energy/reward gap and to encourage change when the work is the hardest. 

2. This work is complex. 
Some might view sustainable tourism as an oxymoron. The complexity of this work was evidenced in the dilemmas that all companies are facing in making sustainable choices and in balancing the demand for product and doing what's right for people and planet. 

3. Our end goal should be to create a tourism culture of more travelers, fewer tourists. 
Storytelling around the impact we can and should be making is our responsibility and can lead to new perspectives for our clients. Immersive, authentic, community-led, and purpose-driven experiences are the foundation for the tourism culture we should be creating.

What We’re Going to Do:

1. Stop owning things for ourselves and build intentional partnerships. 
This industry has a long history of competition, but now more than ever we need to move to collaboration - because the negative impacts of tourism are a shared problem. We're competing for the dollars, but we must cooperate on a product that is shared to reach our goals. Attendees have a network now, we encourage them to use it and reach out to each other and ask questions, challenge each other.

2. Stand behind our values and be comfortable explaining them. 
Courageous leadership is the key to building sustainability into your work and requires vulnerability. Be comfortable and confident in building not what your customers want now, but what we need for the future. Explain your decisions, and be transparent. 

3. Build sustainability into our core business KPIs. 
Sustainability is not a marketing tool, it is a management tool. Think of it as you would any other business function, and ensure you take a human approach. And remember, measurement is important, but we can't let that get in the way of progress.

USTOA’s Sustainability is Responsibility (SIR) Summit

In 2022, the United States Tour Operators Association’s (USTOA) Sustainability is Responsibility event, held in Bodø, set the important groundwork for WHY travel leaders must create livable and thriving communities in order to deliver high-quality, authentic experiences for visitors - and the foundation to do that within their organizations. The upcoming Tourism Cares with Norway Meaningful Travel Summit builds upon that, diving into the HOW- through mutual collaborations - showcasing climate action best practices, learnings from indigenous people, and detailing inspirational case studies for sustainable destination management.

  • For detailed information on the education sessions and speakers please click here.

  • Learn more about our attendees here.

  • We asked SIR Alum to reflect on key takeaways from their time in Norway in 2022, provide thoughts on the best way to approach this year’s program and tell us a little more about what they hope to accomplish at the Summit. Here’s what they shared:

    Key Takeaways from SIR:

    Without realizing it we were doing a number of action items that make a difference and we were also not the only ones at the beginning of the journey

    Every little bit helps. Do something instead of nothing.

    Small steps are meaningful. Your people must be engaged, this won't work if it's top down.

    Many tour industry peers are just starting, do not be intimidated if you are not where you want to be. Just a few small steps can jump start your company's journey and engender excitement among your workforce and partners. Then you can move onward and upward from there.

    Sustainability starts personally. Personally understand "the why" and engage stakeholders to take action and create a sustainability plan just as you'd create any other business plan. Measure progress. Help others.

    Tips and Goals for the Summit:

    Participants need focus on 'how' to achieve sustainability.

    Please bring your whole self to this event/ summit, be open to learning and sharing, be vulnerable and trusting. We only succeed when we're all working together. This spirit of collaboration was infectious during SIR

    Goal: Continue to learn and grow our knowledge to help the industry. all of us can be active in this area!

    Goal: Looking to connect with other companies, learn more about other initiatives and come away with a better way of working to get by in around the subject for other senior leaders within the business.

    Goal: As a small organization with limited personnel, learn from others 'how to.'

    Goal: Learn, connect with others. See more examples of impacts of climate change and inequities. Identify what more we must do in our business. Accelerating commitment and action in our industry. Robust connection between TC and USTOA's combined sustainability community.

    Check back for more reflections!


OUR SPONSORS

SPOTLIGHT: THE PEOPLE + PLACES OF TOURISM CARES

Squamish Lil’wat Cultural Centre | Tourism Cares Grantee

Squamish Lil’wat Cultural Centre was provided support on behalf of Globus Family of Brands to support ongoing mentorship, build capacity and foster resiliency for Indigenous community members through meaningful employment. The grant funds will also be used to develop a new guided tour called ANCIENT MEDICINES, enriching and connecting the cultural identity of the Indigenous Youth Ambassadors and Cultural Ambassadors the Centre works with.